Dear Mr. Keeven:

I just wanted to tell you how pleased we are with our new air conditioner and furnace. Also to let you know what excellent workers you have. Believe me, they really worked hard.

Thanks so much for the service when we had a problem on the following Saturday. (Your employee) came out early Sunday morning and found the trouble in our meter box, a burned out circuit breaker, nothing to do with the work they had done.

Sunday evening (your employee) called and wanted to loan us an electric heater as it had turned kind of cold. He was even going to bring it out to our house. I've never had a service man so considerate. Believe me, he is "One-of-a-kind."

On Monday after he finished up and gave me the bill, he said you had told them not to charge for Sunday, as you had told me there would be no charge. When I talked to you I thought the trouble was something with either the furnace or air conditioner. Since it wasn't, I believe we should have paid for the Sunday call. If you send me a bill, I'll gladly send you a check.

Once again, thanks for the excellent service and I'll certainly be glad to recommend you to everyone I know.

Very Truly Yours,
Mrs. Voelker

Dear Ron,

Sister Gema and I are enclosing this note to thank you for your concern for the Sisters, (especially Sr. Guadalupe who is infirm and elderly) in arranging for (your employee) to work on their air conditioner at the first opportunity. As I am sure you have heard, you did a magnificent job of securing the unit when it was installed, which added some time to the fix-it job, but they did a fine job of getting it cleaned up and re-installed. Thank you again for moving the work up on your schedule.

Sincerely,
Brother John & Sister Gema

Dear Mr. Keeven,

I wanted to say thanks . The guys did a great job and the house looked really good. I couldn't tell that they had even been here till I saw the new furnace.

Thanks Again,
A. Sinclair

Larry,

You guy's did a good job, Neat and Clean! That's what I like! I will pass the word around about Keeven Heating and Cooling for sure!

B. Miller

Dear Keevens,

Thanks so much for taking such good care of us in our time of need. We are so excited about our wonderful new furnace and air conditioner, especially since we were almost "heatless" during spring break vacation. See you this summer.

Deb, Tom, and Alex Popp

Dear Ron,

I want to thank you for your steadfastness in our moment of need. Keeven does proud to the word "service."

Sincerely,
D. Ulmer

Keeven Heating and Cooling,

I wish to thank you for the Prompt and Excellent Service I received by your company and employees.

Sincerely,
F. Breitenbuecher

Ron,

I thought you might find this of some interest. Evelyn and I moved out of our 1866 farmhouse in December 2006. The previous winter of 2005 we were paying a $157.00 per month average electrical bill. Our monthly fuel oil costs during the winter were $250.00. (I remind you the fuel oil costs were at 2005 prices). The farmhouse was a combination of limestone and conventional wood framing, new windows and 2700 square feet.

We occupied our new home in November of 2007. As you know we had your firm install a ground source heating and cooling system. This home, including the garage is 3799 square feet. It is an all electric home.

November’s electric bill was $132.00. I was pleased but cautious as December was approaching. I got ready for an increase in the December billing. Yes, it did increase…..December’s billing was $133.00. That’s correct, a one dollar increase.

Thank you and your employees for the excellent work performed.

Regards,

Steve Lucas